Privacy Policy

Last updated: October 27, 2025

1. Introduction

Sun Direct Power ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us, including:

  • Name and contact information (email, phone number, address)
  • Property details for solar installation quotes
  • Payment and billing information
  • Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Device information
  • Pages visited and time spent on our site
  • Referring website addresses

3. How We Use Your Information

We use the information we collect to:

  • Provide solar installation quotes and services
  • Process your orders and payments
  • Communicate with you about our services
  • Improve our website and services
  • Send marketing communications (with your consent)
  • Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party companies that help us operate our business
  • Installation Partners: Licensed electricians and installers who perform the work
  • Government Agencies: When required for rebate applications or legal compliance
  • Business Transfers: In connection with a merger, sale, or acquisition

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Lodge a complaint with a supervisory authority

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: admin@sundirectpower.com.au
  • Phone: 08 6246 5606
  • Address: 1 Whipper Street, Balcatta, WA 6112